If you enabled UFW and can no longer SSH into your VPS, open SSH on the firewall and verify your SSH key/permissions. Use the LifeinCloud Console (NoVNC/Serial) if SSH is blocked.

Quick explanation

Two common causes:

  • UFW is blocking port 22/tcp (or your custom SSH port).
  • Your SSH key isn’t being accepted due to permissions, wrong user, or a mismatched key.

Fix it by allowing SSH in UFW and confirming your key/permissions, then restarting the SSH service.

Console quick fix (works on any distro)

Log in via Console from your LifeinCloud client area and run:

sudo ufw allow 22/tcp
sudo ufw reload
sudo systemctl restart ssh || sudo systemctl restart sshd
sudo ufw status verbose

If you use a custom SSH port (e.g., 2222), replace 22/tcp with your port.

Ubuntu / Debian

OpenSSH through UFW

sudo ufw allow OpenSSH || sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status verbose

Service & logs

sudo systemctl status ssh
sudo tail -n 100 /var/log/auth.log

Rocky / AlmaLinux / RHEL

Using UFW (even though these distros default to firewalld)

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status verbose

Service & logs

sudo systemctl status sshd
sudo tail -n 100 /var/log/secure

Fedora

If you switched to UFW

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status verbose

Service & logs

sudo systemctl status sshd
sudo journalctl -u sshd --no-pager -n 200

Arch Linux

Allow SSH with UFW

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status

Service & logs

sudo systemctl status sshd
sudo journalctl -u sshd -n 200 --no-pager

openSUSE Leap / Tumbleweed

UFW rules

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status

Service & logs

sudo systemctl status sshd
sudo journalctl -u sshd -n 200 --no-pager

Amazon Linux (2 / 2023)

If UFW is present

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status

Service & logs

sudo systemctl status sshd
sudo journalctl -u sshd -n 200 --no-pager

Oracle Linux

Allow SSH with UFW

sudo ufw allow 22/tcp
sudo ufw reload
sudo ufw status verbose

Service & logs

sudo systemctl status sshd
sudo tail -n 100 /var/log/secure

Fix SSH key permissions (any distro)

Run these for the user you SSH into (replace $USER, e.g. ubuntu, debian, ec2-user, root):

sudo -i
USER=ubuntu   # <-- change to your login user
HOME_DIR=$(getent passwd "$USER" | cut -d: -f6)

mkdir -p "$HOME_DIR/.ssh"
chown -R "$USER:$USER" "$HOME_DIR/.ssh"
chmod 700 "$HOME_DIR/.ssh"
chmod 600 "$HOME_DIR/.ssh/authorized_keys"

# sanity check
grep -E '^(PubkeyAuthentication|PasswordAuthentication|AuthorizedKeysFile|PermitRootLogin)' /etc/ssh/sshd_config

systemctl restart ssh || systemctl restart sshd

If you need a temporary lifeline, set PasswordAuthentication yes in /etc/ssh/sshd_config, restart SSH, log in, fix keys, then disable it again.

From your computer: diagnostics

See which key is offered

ssh -vvv user@SERVER_IP

Force a specific private key

ssh -i ~/.ssh/your_private_key user@SERVER_IP
  • Make sure you’re using the correct username for the image (e.g., ubuntu, debian, ec2-user, or root).
  • Verify the public key on the server matches your local private key.
  • Ensure permissions are not too open on ~/.ssh or authorized_keys.
  • Check AuthorizedKeysFile path in sshd_config (usually .ssh/authorized_keys).
  • Open 22/tcp (or your custom port) in any provider firewall too.

UFW quick reset (last resort)

If UFW was enabled before adding rules, reset via Console and re-allow SSH:

sudo ufw --force reset
sudo ufw allow 22/tcp
sudo ufw allow 80,443/tcp
sudo ufw --force enable
sudo ufw status numbered

FAQ

Which user should I try?
ubuntu (Ubuntu), debian (Debian), ec2-user (Amazon), rocky (Rocky), alma (Alma), or root if enabled in the image.

Does UFW replace my provider firewall?
No. UFW runs inside the VM. If your provider firewall blocks 22/tcp, open it there as well.

LifeinCloud tip: If you’re fully locked out, open the server Console in your client area, allow 22/tcp in UFW, and restart the SSH service. Planned maintenance is announced in advance; emergency reboots are rare and communicated afterward.
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